Terms of Service

Agreement to Terms

Welcome to NorthPeak Antioch Artificial Grass. By using our website or engaging our services, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Services

We provide artificial grass installation services for residential and commercial properties in Antioch, CA, and surrounding areas. Our services include consultation, installation, maintenance, and related work as described on our website.

All services are subject to availability and our acceptance of your project. We reserve the right to refuse service to anyone for any reason at any time.

Quotes and Pricing

Quotes provided are estimates based on the information you give us. Final pricing may vary based on site conditions, material availability, and project scope. We will notify you of any significant changes before beginning work.

Payment terms will be outlined in your service agreement. We typically require a deposit before starting work, with the balance due upon completion.

Cancellations and Refunds

If you need to cancel or reschedule your project, please contact us as soon as possible. Cancellation fees may apply if materials have been ordered or work has begun. Each situation is handled on a case-by-case basis.

Warranties and Guarantees

We stand behind our work and offer warranties on our installation services. Product warranties are provided by the manufacturers. Specific warranty terms will be outlined in your service agreement.

Warranties do not cover damage caused by improper use, accidents, natural disasters, or failure to follow maintenance guidelines.

Liability

We carry appropriate insurance for our business operations. Our liability is limited to the cost of the services provided. We are not responsible for pre-existing conditions, hidden defects, or damage to underground utilities not properly marked.

Property Access

By hiring us, you grant us access to your property to perform the agreed-upon services. You are responsible for securing pets, clearing the work area, and ensuring safe access to the installation site.

Intellectual Property

All content on our website, including text, images, logos, and design elements, is owned by NorthPeak Antioch Artificial Grass and protected by copyright laws. You may not use our content without written permission.

Dispute Resolution

If you have any concerns about our services, please contact us directly so we can work together to resolve the issue. We are committed to customer satisfaction and will make every effort to address your concerns promptly.

Changes to Terms

We may update these Terms of Service from time to time. We will notify you of any significant changes by posting the new terms on our website with an updated date. Your continued use of our services after changes are posted means you accept the new terms.

Contact Information

If you have questions about these Terms of Service, please contact us at: